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Dogs Eye View on Customer Service

I found myself at an unexpected veterinary appointment today.  We were on time, yet of course this particular vet was running behind as usual.
The tech came in to get my dog for her checkup.  I watched as they had to drag her down the hall, looking back at me, with fear and a pleading look.  I didn’t want to appear as a over protective doggy mommy, even if that was the truth, so I let her go.  Now, I knew they were only checking her ears and she would be fine, but the fear in her eyes was tugging at my heart.
Then the [...]

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August 20th, 2008, Author: Tawny Press

Tags: Customer Care, Customer Service
Posted in Customer Service | 9331 Comment »http://www.einnoventions.com/blog/customer-service/dogs-eye-view-on-customer-service/Dogs+Eye+View+on+Customer+Service2008-08-20+23%3A10%3A47Tawny+Press

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